Maintenance and Service Flow

We provide high-quality maintenance and service for our customers in accordance with standardized procedures.

Maintenance and Service Flow:Inquiry

STEP.01Inquiry

Let us know your machine condition and the details of the problem. Prepare drawings and instruction manuals, if available. In case of an emergency, contact us by phone at +81-(0)86-450-4577 or by e-mail at info@kbkeng.co.jp.

Maintenance and Service Flow:Submission of an estimate for basic maintenance and service

STEP.02Submission of an estimate for basic maintenance and service

An estimate for basic maintenance and service will be submitted based on the information provided, discussions, on-site checks, etc.

Maintenance and Service Flow:Carrying-out (some machines)

STEP.03Carrying-out (some machines)

Decanter centrifuges, etc., requiring measurements at the time of removal, will be removed on-site and carried out by our staff, as necessary.

Maintenance and Service Flow:Carrying-in

STEP.04Carrying-in

The removed machine will be carried in to our factory, where a large truck exceeding 10t can enter.

Maintenance and Service Flow:Disassembly, cleaning and inspection

STEP.05Disassembly, cleaning and inspection

Disassembly and cleaning are performed according to proper procedures, and each part is measured dimensionally and inspected. A determination is made on the course of repairs and maintenance and service according to the results of an inspection. Various types of non-destructive inspections are also performed as necessary.

Maintenance and Service Flow:Submission of an estimate for repairs and a report

STEP.06Submission of an estimate for repairs and a report

An inspection report and an estimate for additional repairs will be prepared based on the results of inspections and the course of repairs, maintenance and service are submitted, and the course of repairs, maintenance and service is finalized after consultations with the customer.

Maintenance and Service Flow:Repairs for parts and fabrication of parts

STEP.07Repairs for parts and fabrication of parts

Repairs for parts and fabrication of parts are performed by planning appropriate processing methods at each subcontract factory. Various types of hard-facing are performed by our skilled engineers.

Maintenance and Service Flow:Dynamic balance corrections

STEP.08Dynamic balance corrections

This process is indispensable to maintenance and service for high-speed rotating machines. Actual running in an unbalanced state will cause a failure, breakage, or an accident.

Maintenance and Service Flow:Inspections before assembly

STEP.09Inspections before assembly

Repaired and fabricated parts are inspected, and only parts that have been confirmed to meet specifications are used for assembly.

Maintenance and Service Flow:Assembly and adjustments

STEP.10Assembly and adjustments

By tightening each part to the proper torque, assembly is performed while adjusting component parts to the minimum. O-rings, oil seals, bearings, and other parts are handled carefully to prevent damage.

Maintenance and Service Flow:Test runs

STEP.11Test runs

After assembly, test runs are performed where possible, and temperature, vibration, and various other data are collected. The results are reflected in a report.

Maintenance and Service Flow:Delivery and submission of a report

STEP.12Delivery and submission of a report

After completion of all work, delivery is made to the customer-designated site. Installation of equipment can also be arranged. Based on the submitted report, we can also offer consultations on operation, maintenance and service plans.